Saxman Entertainment

Satisfaction Survey


Event Date: Sunday, September 14, 2008
Event Type: Wedding
Event Location: Hotel Valencia, Santana Row, San Jose
Event Staff: Tammy Tran
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
DJ Entertainer's Performance: Excellent
Live Musicians Performance: Excellent
Live Musicians Appearance: Excellent
DJ Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? Excellent Performance at our wedding. Perfect 10
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Jamie Young and Chunyang Xia
Email: xia38832 <at> yahoo.com
Phone: 408-656-2718

Survey Submitted on Wednesday, September 17, 2008