Saxman Entertainment

Satisfaction Survey


Event Date: Saturday, June 23, 2007
Event Type: Wedding ceremony/ reception
Event Location: Fairfield/Travis AFB, CA
Event Staff: Ken Stout
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
DJ Entertainer's Performance: Excellent
Live Musicians Performance: Excellent
Live Musicians Appearance: Excellent
DJ Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? No...Ken made our night as perfect as it could be. He read the crowd as for their music interests, and kept the night running smoothly.
Additional comments or suggestions? Thank you so much for all thge effort you put into our special day! You made both the ceremony, with the live music, and the reception, one that people will be talking about for years to come!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Craig and Stephanie Whitbeck
Email: cswhitbeck <at> yahoo.com
Phone: (707) 427-8514

Survey Submitted on Tuesday, July 31, 2007