Saxman Entertainment

Satisfaction Survey


Event Date: Saturday, April 19, 2008
Event Type: Birthday- Celebration of Life
Event Location: 2131 Cooley Ave, East Palo Alto, CA
Event Staff: Sharon Reynolds & Family
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
DJ Entertainer's Performance: Excellent
Live Musicians Performance: N/A
Live Musicians Appearance: N/A
DJ Entertainer's Appearance: Good
System Appearance: Good
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Good
Equipment Appearance: Good
Overall Customer Service: Excellent
Planning Assistance:
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Only the weather!
Additional comments or suggestions? Terrie was a real trooper. An outdoor event was booked and there it was freezing cold and high winds. Terrie stayed the entire 6 hrs. Everyone enjoyed her very much. Thank you so much Terrie for making out event memoriable and fun under the adverse conditions.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Sharon L Reynolds
Email: Bbsis_1g <at> comcast.net
Phone: 650-329-4739

Survey Submitted on Tuesday, April 22, 2008